Terms of Service
Last updated: September 20, 2025
1. Acceptance of Terms
By accessing and using Slab ("Service", "we", "us", or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these Terms of Service, do not use or access our Service.
2. Description of Service
Slab provides AI-powered trading card grading services that analyze uploaded card images and provide grade estimates. Our Service uses artificial intelligence to assess card condition including centering, corners, edges, and surface quality.
3. User Accounts and Responsibilities
Account Creation: You must provide accurate information when creating an account.
Account Security: You are responsible for maintaining the security of your account and password.
Acceptable Use: You agree to use our Service only for lawful purposes and in accordance with these Terms.
Content Ownership: You retain ownership of images you upload but grant us a license to process them for grading purposes.
4. Service Description and Disclaimers
Professional Pre-Grading Service: Slab provides professional AI-powered pre-grading analysis to help collectors make informed decisions before submitting to certification services. Our technology identifies cards most likely to achieve desired grades at PSA, BGS, CGC, or other grading companies, helping you maximize ROI on grading fees.
Not a Certification Service: We provide condition analysis only. For certified grades required for selling/trading, cards must be submitted to established grading companies. We are not affiliated with PSA, BGS, CGC, SGC, or any other grading company.
Card Authenticity: Our Service analyzes condition only and CANNOT verify card authenticity. We cannot detect counterfeit cards, reprints vs originals, altered or doctored cards, or proxies. Users are responsible for verifying authenticity before submitting to grading services.
No Value Guarantees: We do not guarantee any monetary values or market prices. Card values fluctuate and depend on many factors beyond grade alone.
User Assumes All Risk: You acknowledge that any trading, selling, purchasing, or grading submission decisions based on our estimates are made at your own risk.
Industry Standard Alignment: Our AI grading aims to align with industry-leading standards such as PSA, Beckett (BGS), and other major grading services. However, our estimates may not directly translate to official grades from these companies. Professional grading services may have different interpretations, updated standards, or additional factors that affect final grades. PSA, BGS, CGC, and other services may change their grading standards without notice. Our AI models are based on historical data and may not reflect recent standard changes or subjective human judgment used in official grading.
5. Subscription and Usage Limits
Free Tier: Limited to 3 scans per month with basic features.
Pro Tier: $4.99/month for 30 scans per month with enhanced features.
Unlimited Tier: $14.99/month for unlimited scans (subject to fair use policy).
Usage Monitoring: We track usage to enforce plan limits and prevent abuse.
Fair Use Policy: "Unlimited" plans are subject to fair use. We reserve the right to throttle or limit usage if automated scripting, botting, or other abusive behavior is detected that impacts service quality for other users.
Billing: Subscriptions renew automatically unless cancelled.
Refunds: Subscriptions can be cancelled anytime. No refunds for partial months. Refunds for technical issues at our discretion.
6. Privacy and Data
Data Collection: We collect only information necessary to provide our Service.
Image Processing: Uploaded images are processed by our AI and may be stored temporarily.
Image Retention: Images are retained for 30 days for Premium users, 7 days for free users. Images permanently deleted after retention period. Users can request immediate deletion.
Data Security: We implement appropriate security measures to protect your data.
No Sale: We do not sell personal information to third parties.
7. Intellectual Property
The Service and its original content, features, and functionality are owned by Slab and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
8. Limitation of Liability
Service provided "AS IS" without warranties. Total liability capped at amount paid in past 12 months, minimum $100. No liability for indirect damages, lost profits, or business interruption. Some jurisdictions don't allow exclusions so limitations may not apply.
9. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. You may terminate your account at any time.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of new Terms.
12. Contact Information
If you have questions about these Terms, please contact us at: support@tryslab.com
13. Indemnification
You agree to indemnify and hold harmless Slab from any claims, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights. This includes legal fees and costs incurred in defending against such claims.
14. Intended Use
This Service is intended for personal collection management and pre-grading assessment only. Commercial use requires written permission. You may not resell, redistribute, or use our assessments for professional grading services or in legal proceedings without express consent.
15. Arbitration and Dispute Resolution
Mandatory Arbitration: Any disputes shall be resolved through binding arbitration under the American Arbitration Association Commercial Rules, not court litigation.
Class Action Waiver: You waive rights to participate in class action lawsuits or class-wide arbitration against us.
Delaware Venue: Arbitration will take place in Delaware. Delaware law governs these Terms.
Exceptions: Intellectual property disputes and injunctive relief may be pursued in court.
16. Age Restrictions
Service is intended for users 18 years or older. Users between 13-17 require parental consent. We do not knowingly collect information from children under 13. Parents can request deletion of minor's data by contacting support.
17. Service Availability
We strive for high uptime but don't guarantee uninterrupted service. Maintenance, updates, or technical issues may cause temporary unavailability. We're not liable for losses due to service interruptions or downtime.
18. DMCA Compliance
Copyright Policy: We respect intellectual property rights and respond to valid DMCA takedown notices.
Takedown Process: Copyright holders can report infringement to support@tryslab.com with required DMCA elements.
Counter-Notice: Users can submit counter-notices if they believe content was wrongly removed.
Repeat Infringers: Accounts with multiple valid copyright violations will be terminated.